![]() ![]() Call Center – Build a cloud-based call center to connect with an unlimited number of users.Automation – Set automation rules to automatically assign customer tickets to departments or agents and add tags.Community Forum – Build an online community of customers by creating a customized forum, get feedback, and increase the knowledge base.It also enables you to monitor and reply to comments and messages on social media platforms, including Facebook, Twitter, and Instagram. With LiveAgent, you can leverage their built-in contact forms to gather relevant customer information easily. LiveAgent allows you to reach out to customers on their preferred channels, including voice calls, email, and social media.Ī single window helps you manage messages from multiple channels in one place.Ĭustomer service agents can also create customized automation rules to send personalized or canned responses. ![]()
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